100x · Clinics

Your clinic doesn't need more patients.
It needs the ones it already has.

Enquiries are the easy part. The money is in the follow-up nobody has time to do — and that is the part a machine does better than a person, at 2am, in six languages, without ever giving medical advice.

For Dubai dental, medical and aesthetic clinics of 5 to 50 staff · You own everything we build

See what we build

Live on your own WhatsApp Business number in 2 days. Six languages, voice notes included. It never diagnoses, never triages a symptom and never quotes a treatment price — it books the consult and hands the clinical question to a human.

A Saturday — your busiest day

The hour you can never sell again.

07:52 Sat
Your 11:00 implant consult texts to cancel. No reason given, no new date.
09:10 Sat
Reception is on hold with a TPA chasing a pre-approval. The message sits unread.
11:00 Sat
The chair is empty. Your recall list is not.
Tue
She has the same treatment two streets away. Nobody ever called her back.

A chair hour is the only thing you sell that expires at the end of the hour.

Answer every enquiry in seconds. Chase every no-show. Book every treatment plan you already diagnosed. Do that for one month and your clinic doesn't need a single new patient to have its best month.

None of that is marketing. It is four jobs your front desk cannot do while the phone is ringing — and four jobs an agent never stops doing.

Don't take our word for it. Go and use it. Message the agent the way one of your patients would — ask about implants, ask about a laser course, ask the price. It qualifies you exactly the way it qualifies them: ninety seconds, no salesman on the other end. The same machine already runs end to end inside a Dubai business, first message through to delivery, every day since June.

Try the dental agent → Try the aesthetics agent →
6
Languages it reads, speaks and answers in — voice notes included. Product property.
24/7
Every hour your front desk is not at the desk. Nights, Saturdays, Eid.
2 days
From first demo to live on your own WhatsApp Business number
1
One system. It writes into the practice management software you already run — not a second one.

01

The Front Desk Agent

Answers every patient in seconds and books them into a real slot.

It sits on your WhatsApp Business number under your clinic's name. Everything your Instagram, your Google listing and your ads push there, it picks up in the same second — in the language the patient wrote in. Then it reads the diary and books. She messaged at 22:47; you answered at 22:47.

  • WhatsApp, Instagram DM and the phone — the three doors Dubai patients actually walk through
  • English, Arabic, Hindi, Urdu, Russian and Tagalog, voice notes included — it answers in whatever they sent
  • Offers slots that exist, not “someone will call you back tomorrow”
  • Never diagnoses, never triages a symptom, never quotes a treatment price — clinical questions go to a human, mid-sentence
  • Never says “best”, never guarantees a result, never names a prescription medicine — the lines your Medical Director is accountable for under DHA's social-media advertising standard
  • Takes the insurer and policy number up front, so eligibility is checked before the patient sits down
  • Cold sales calls and marketing spam never reach reception. Patients, labs and suppliers always do.
24/7 Every hour your front desk is not at the desk — nights, Saturdays, Eid, and the twenty minutes she is with a patient

One enquiry, booked and prepped. No human touched it. Illustration — real flow, sample data.

02

The No-Show Agent

Turns a cancelled slot into a booked one before reception hangs up.

Most no-shows announce themselves — a text, an unanswered confirmation, silence the day before. The agent watches all three, confirms twice, holds a deposit where you want one, and the second a slot opens it offers that exact slot to the patients already waiting for one.

  • Confirms at T-48 and again at T-2, in the patient's language, with one-tap reschedule instead of one-tap cancel
  • No answer to the second confirmation? The slot is flagged at risk before the day starts
  • The moment one drops, it offers that slot down your waiting and recall lists — one patient at a time, and it stops the instant someone takes it
  • Takes a refundable deposit on the treatments you choose, through your own payment link
  • A no-show is never just closed — it becomes a rebooking task with the reason attached
  • Every cancellation reason is logged, so you find out it is the parking, the 4pm slot or one practitioner
Same hour A cancellation becomes an offer to the next patient before reception has finished the call it is on
Chair 2 · Saturday 11:00
WasImplant consult — cancelled 07:52
Offered toRecall list, one at a time
Taken byCrown fitting from the waitlist
LanguageArabic, as she wrote it
Reception timeNone
SLOT RECOVERED · 08:10

Reception found out when the diary updated. The hour was already sold.

Illustration — real flow, sample data. Never a clinic's records.

03

The Treatment Plan Agent

Books the treatment you already diagnosed and nobody ever scheduled.

Every clinic in this city has a list of patients who were examined, shown a plan, said “let me think about it” — and were never contacted again. That is not a lead list. They have already met you, already trust you, already know the number, and the clinical case is already written. It is the cheapest revenue in the building, and it sits there because working it is somebody's fourth priority.

  • It finds them. Every presented-but-unscheduled treatment plan pulled out of your practice management system, each one given an owner, a date and a next action.
  • It knows what phase two was. The crown after the root canal. The second implant. Session four of six that never happened.
  • It follows up like a coordinator, not a discounter. The reason for the treatment, in their language — not a price cut.
  • It sorts by why they stalled. Price, time, fear or insurance each get a different message.
  • It stops. The moment they book, decline or ask it to stop — and it never asks twice.
  • It hands over. Anything clinical goes to your treatment coordinator. The agent schedules; it does not counsel.
0 treatment plans left sitting with nobody on them. Every one has an owner, a date and a next action.
Unscheduled treatment · this week
Root canal done, crown never booked8 patients
Course of 6, stopped at 35 patients
Plan presented, never answered12 patients
Oldest onePresented 14 months ago
Reception time spent finding themNone
25 FOLLOW-UPS QUEUED

Twenty-five different messages, for twenty-five different reasons, in the language each patient wrote in.

Illustration — sample data. We never show a clinic's records.

04

The Recall Agent

Brings back the patients you already paid for, one at a time.

A new patient in Dubai costs you an ad budget, an agency fee and usually a discount. A returning one costs a message. Most clinics have more dormant patients than active ones and no system that notices — because the recall lives in one person's head, and that person is on the phone.

  • You set the dormant window — 12, 18 or 24 months — and it works the list oldest first
  • Hygiene recall, six-month check, annual skin review, the nine-month filler review — scheduled off the treatment they had, not off a spreadsheet somebody maintains
  • One patient, one reason, one message. Never a blast, never a bought list — your own patients who consented, which is the only kind TDRA and Meta permit
  • Answers in the language they wrote to you in, and books straight into the diary
  • Opt-out honoured on the first ask, permanently, and recorded
  • Anyone who books drops off the list automatically — nobody gets chased twice
1 message Not a campaign. One patient, one reason — and it stops the moment they book.

Illustration — real flow, sample data. One patient, one reason, one message.

05

The Pre-Approval Agent

Approval before the chair. Rejected claims back before the window shuts.

A rejected claim is work you already did, staff you already paid and a chair you already used. Most rejections are not clinical. They are eligibility that had lapsed, a prior approval nobody filed, a code that no longer matches the diagnosis, or a resubmission that missed its window. That whole loop is reading, chasing and typing — so it is exactly what an agent should be doing, and exactly what your coordinator should stop doing.

  • Eligibility, before the visit. Checked off the card the patient sent on WhatsApp, not discovered at the desk while they are standing there.
  • Prior approval, before the chair. Every procedure that needs one is flagged before it is scheduled — nobody starts a molar root canal on a promise.
  • The clock, watched. A Dubai insurer has six hours to answer an elective outpatient pre-approval. The agent starts that clock, watches it, and escalates the moment it runs out.
  • Denials, sorted. It reads the remittance advice, groups denials by reason code and drafts the resubmission with the missing document attached.
  • The window, held. Resubmissions and late submissions carry their own deadlines and delay fees. A claim you never resubmitted is a claim you donated.
  • Your coordinator still submits. The agent reads, chases and drafts. It never invents a code and it never files anything on its own.
6 hours The window an insurer has to answer an elective outpatient pre-approval in Dubai. The agent starts the clock and escalates when it lapses. Dubai Health Insurance Corporation — Claims Management Policy Directive PD-05-2025, in force 16 November 2025
Claims desk · 08:00
Eligibility lapsed before today's visit2 patients
Needs prior approval, not yet filed3 procedures
Pre-approval past six hours, no answer1 — escalated
Denied on coding, resubmission drafted4 claims
Resubmission window closing1 claim, Thursday
NOTHING FILED WITHOUT YOU

Every line is drafted for your insurance coordinator to approve. The reading and the chasing are done; the judgement is still hers.

Illustration — sample data. We never show a clinic's records.

06

The Owner's Agent

Reads the 200 messages you woke up to and sends you the one that costs money.

We call it Coffee Time. You own the clinic — you should not be scrolling to find the thing that costs you money today. Every morning it reads the night's traffic across every agent and sends back one message: what needs you now, what needs you this week, and what you can ignore.

  • 🔴 Now · 🟠 This week · 🟢 For information — nothing else
  • Lands in your own chat, on your own phone
  • No patient names and no clinical detail — it tells you where to look, your records stay where they belong
  • Trained on your clinic, so “urgent” means what you mean by it
1 message replaces the morning scroll
Coffee Time · 07:00
🔴 NowSat 11:00 chair still open — 3 offers out
🔴 NowPre-approval on today's molar RCT lapsed
🟠 This week4 denied claims drafted, awaiting approval
🟠 This weekLaser course — 12 patients stopped at 3
🟢 FYIRecall list shorter; 9 booked since Monday

One message, twice a day. The other 190 stay unread — correctly.

A Tuesday morning. Illustration — real flow, sample data.

The chair doesn't care whose fault it was. It still sat empty.

From first call to answering patients

This is not a six-month transformation programme.

Day 1
You see it working

A demo built around your clinic — your treatments, your enquiries, your diary. You text it yourself and watch it book you. Not a slide deck.

Day 2
It answers your patients

Live on your real number, taking real enquiries and booking real slots. Your team keeps working the way it already does — the agent fills the gaps around them.

Week 2
It starts on the back list

Recall, unscheduled treatment plans and the insurance loop — connected to your practice management system, with your team's roles and permissions. The front desk agent had already paid for itself by then.

The question you're really asking

So what does it cost?

Less than the patient coordinator you were about to hire. And it doesn't take annual leave in August.

Fixed price, quoted on the call — not after three meetings and a discovery phase. No per-seat licence, no retainer you can't cancel, no invoice that grows every quarter.

Ask and you'll have the number in the first ten minutes. Most clinics start with one agent and add the next when the first has paid for itself.

We take two clinic builds a month. That's a capacity limit, not a sales tactic.

The questions you're already asking

Straight answers.

How does it get on my clinic's WhatsApp number?
Meta Business verification against your trade licence. We file it on day one and build while it clears. Your number, your account — never ours. Until it clears the agent runs on a number we provide, so you lose nothing waiting.
Half my patients send voice notes, and half of those are in Arabic.
It listens, transcribes and answers in the language they spoke — Gulf Arabic included, alongside English, Hindi, Urdu, Russian and Tagalog. No translator, no delay, no “please write in English”.
What if it says something wrong to a patient?
It has no clinical job. It never diagnoses, never triages a symptom, never interprets a result, never names a prescription medicine and never quotes a treatment price — it asks, books and hands over. It also never claims a result, never says “best” and never guarantees an outcome, because under DHA's standard for medical advertisement content your Medical Director is accountable for every one of those words. Price is the one line you set: most clinics let it give the consultation fee and stop there, and none let it price a treatment plan nobody has looked at yet. Every conversation it has ever had is logged and readable.
Where does my patients' data go?
Everything runs in your own accounts — your WhatsApp Business number, your database, in-region. Health data is sensitive personal data under UAE PDPL (Federal Decree-Law 45/2021), so we sign a data-processing agreement before we touch anything, handle consent explicitly, and no patient message is ever used to train a model. Clinical records stay in your licensed system; the agent reads what it needs and writes back. Export or delete it whenever you like.
We already have a practice management system.
Then keep it. The agent writes into what you already run — bookings, patient records, plans and claims land in your system, not a second one. We only build you a CRM when the honest answer is that yours isn't being used. We'll tell you which you are on the first call, and we're not paid more for the answer we prefer.
My receptionists won't learn new software.
They don't have to. Reception carries on in the diary and the phone exactly as today — the agent works around them and hands over the second a patient asks for a person. The people who actually change how they work are your treatment coordinator and your insurance coordinator, and we sit with them for a day.
Am I locked in?
You own it. The code, the database, the agent configuration, the patient records — yours from day one, in your own cloud account. Keep us on to run it, or don't. If you walk away it keeps running and we hand over the keys.
Do I have to buy all six?
No. Most clinics start with the front desk agent, because it pays first, and add the next one when it has. Several start instead with the no-show and recall agents, because the patients are already theirs and nothing new has to be marketed.

Who you're actually dealing with

Alexis Jean-Baptiste

100x is run by Alexis Jean-Baptiste. Before this he was Chief AI Officer twice over — at L'Oréal and at Estée Lauder — where the systems he built drove more than $150M in incremental revenue. Seventeen years putting AI to work inside companies that don't build software, and over 1,600 people trained to run it.

He is not selling you something he read about. He is inside a live Dubai deployment every week.

17
years
2×
Chief AI Officer
$150M+
incremental revenue
1,600+
trained

Support Sunday to Thursday, 9am–6pm Gulf time, with an emergency line for anything patient-facing that stops. Everything runs in your own cloud account — if we vanished tomorrow it would keep running without us.

She had the treatment. Two streets away.

Tell us how patients reach you today and where they go quiet. We'll show you exactly what we'd build first — and what it would have caught last month.

Or use it before you talk to anyone — message the dental agent or the aesthetics agent and see what it asks you.

Tell us about your clinic

Let's find where the patients go quiet.

Tell us how patients reach you today and where they die. We'll come back with what we'd build first.

We use this to reply to your enquiry — nothing else. How we handle your data.